Lessons in Learning: Two Tales of the Knowledge Management Journey

Every organization in the world possesses large quantities of information, knowledge, and expertise in relation to their profession. In order to use this knowledge in the best possible way, there is a need for an organizational-wide system that can collect, manage, and share it efficiently. A strong knowledge management program increases productivity, product and service quality, and deliverable consistency by capitalizing on existing intellectual and knowledge-based assets.

Often times, organizations jump headfirst into a knowledge management solution without first considering the objectives they wish to fulfill or understanding their own unique situations. Successfully implementing a knowledge management solution requires a great deal of preparation, patience, and a willingness to learn. In this webinar, we will study two distinct stories of how knowledge management cultures were implemented in both the Texas Department of Transportation and the National Aeronautics and Space Administration. Through these stories we will learn about two successful implementations of knowledge management in their respective agencies, and the key lessons that can be shared from both.

On July 11th, 2019, the TRB Knowledge Management Task Force joined with the Northeast Transportation Workforce Ceneter and the AASHTO Committee on Knowledge Management to present Lessons in Learning: Two Tales of the Knowledge Management Journey. Take a look at a recording of this webinar below.


Dr. Moses Adoko is the Deputy Chief Knowledge Officer of the NASA Goddard Space Flight Center. He is also the Coordinator of the Goddard Senior Fellowship Program, a scientific and technical advisory committee that advises the Center Director on issues related to science, technology and engineering research, policy, strategy and innovative solutions. Dr. Adoko was the lead author on a paper and submission package entitled “The State of Knowledge Management at the NASA Goddard Space Flight Center” which was awarded “Third Best” KM program by the Knowledge Management and Intellectual Capital Excellence Awards at the European Conference on Knowledge Management in 2017.

Benjamin Anyacho is a quintessential project manager and a pedagogue, a Knowledge Management (KM) facilitator, and momentum builder with more than 25 years of results-driven leadership experience in managing complex programs and projects. He is a senior project manager at TxDOT-Strategic Planning Division, where he manages business process improvement projects that save the agency millions of dollars. He designed and deployed an extremely successful enterprise-wide Knowledge Management program, mentoring 51 CoPs, developed knowledge capturing, and Knowledge Fair & Cafe programs that have received national  recognition.


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