Author: Omid Sarmad

Effective use of institutional knowledge has become a crucial factor to an organization’s success and survival for years. Whether it is speeding up access to information, improving decision making processes, or enhancing the the responsiveness of key employees, Knowledge Management has become a critical goal for any organization. However as the amount of information available grows exponentially, properly utilizing that information is a key first step towards developing a comprehensive knoweldge management plan. In this webinar, our two speakers will show effective ways in which their organizations collected information and created extensive management plans.

Jezmynne Dene Arroway, MLIS, CIP
Information Manager, Idaho Transportation Department

Information Management: Setting the Stage for Knowledge Management

Jez began developing the Information Management program at the Idaho Transportation Department in July of 2017.  Her team is working to organize the Information in ITD’s systems, and prioritizes education and outreach in order to help ITD employees understand the goals of Information Management, and the value effective Information Management provides.  Jez comes to ITD with 19 years of experience in libraries, having been a Science and Engineering Librarian at the Claremont Colleges, in Claremont, California and the Director of the Portneuf Library, in Chubbuck, Idaho.  Currently, Jez is researching the applications for Artificial Intelligence for Information and Knowledge Management, and thinking strategically about bringing greater governance and accessibility of knowledge, information, data, and records to ITD.

Jennifer Hawkins
Program Manager for Knowledge, Learning, and Collaboration at Peace Corps

Review, Reset, & Revive

Jennifer Hawkins is a Knowledge Management professional with 15 years of experience in policy development, program outreach, and information technology. Her driving force is to use technology to promote access to information, knowledge, and opportunity for all. She is currently the Program Manager for Knowledge, Learning, and Collaboration at Peace Corps. Jennifer is a featured speaker at digital training events around the globe. She has spoken to audiences on five continents on the importance and merits of capturing institutional knowledge and becoming a digital workplace in the 21st Century.  She graduated with honors with a degree in Economics from Harvard University. She also holds a Juris Doctorate from Georgetown University Law Center and a Master’s Degree in Sports Industry Management from Georgetown University.

JIM TYMON, AMERICAN ASSOCIATION OF STATE HIGHWAY AND TRANSPORTATION OFFICIALS, EXECUTIVE DIRECTOR

There are several critical workforce challenges facing the U.S. transportation sector today and state departments of transportation are taking steps to “sound the alarm” about the situation.

Roger Millar, secretary of the Washington State Department of Transportation, provided some stark numbers on his agency’s workforce recruiting and retention situation during a panel discussion in January at the 2019 Transportation Research Board’s annual meeting in Washington, D.C.

“Over 2,000 are engineering employees and 41 percent of them are eligible to retire; we have 2,000 maintenance workers and 31 percent of them are eligible to retire,” Millar said, noting that WSDOT employs 7,000 across Washington state.

“We have 2,000 employees in our ferry system and 75 percent of the ferry captains are eligible to retire, along with 30 percent of vessel workers and a quarter of the port facility staff.”

A lack of interest on the part of younger workers in transportation careers is one aspect of the recruitment challenge facing state DOTs at this juncture; a lack of interest that exists well beyond the ranks of traditional engineering disciplines, according to research by the Brookings Institution. “Just as our physical infrastructure systems are aging and in need of attention, so too are the workers who design, construct, operate, and oversee these systems,” noted Joseph Kane, Senior Research Associate and Associate Fellow of the group’s metropolitan policy program. “The problem is that many of them are nearing or are eligible for retirement, and there is not a strong training pipeline to educate and equip a new generation of talent with the skills they need.”

State governments, in particular, face acute difficulties in attracting, building, and retaining “critically important talent and workforce skills,” according to a report compiled by the National Association of State Chief Administrators, with help from global consulting company Accenture and human resources provider NEOGOV. Those difficulties include changes in workforce expectations, especially the reduced appeal of “lifetime employment” among younger generations; less-competitive salaries; rising competition from the private sector; and negative perceptions about working for the government.

How do we change such perceptions, especially of state DOTs? The first is to take a more “holistic approach” to workforce recruiting and retention compared to the past – one that includes building a more “diverse” workforce that includes more women and minorities to help provide new and different perspectives on transportation needs. It’s also about making careers in transportation, less about raw infrastructure, such as roads and rails, and more about how that infrastructure benefits people in their daily lives – whether they are shipping packages to loved ones, traveling to and from work, getting the kids to and from school, or going on vacation.

“At the end of the day, transportation represents freedom; the freedom to move where, when, and how we want. It gives us opportunities that would not exist otherwise,” Carlos Braceras, director of the Utah Department of Transportation and the American Association of State Highway and Transportation Officials 2018-2019 president, explained recently.

He added that communicating the “positives” about transportation is also critically important in terms of attracting a new generation of workers into the transportation field.

“We have this bubble [among state DOTs] where a large group of people are starting to retire,” Braceras said. “So we see this constant need for new employees, but also for new skill sets because more and more of the technology [in transportation] is changing. Today it is almost more important how we operate our transportation system than how we built it because there is so much more data going into our decision-making processes today; helping us make better decisions faster and with better outcomes.”

That’s why transportation needs to be more “people-centered” today, both for its workforce and the citizens it serves. For the mobility that transportation provides is what sustains the economic vitality of our nation and the quality of life its citizens enjoy.

Jim Tymon is the Executive Director of the American Association of State Highway and Transportation Officials (AASHTO), a non-profit, non-partisan association that supports and represents the interests and missions of state departments of transportation. His experience includes service in key Congressional and federal agency roles, as well as non-profit association management.

As AASHTO Executive Director, Tymon oversees a staff of 120 professionals who support their members in the development of transportation solutions that create economic prosperity, enhance quality of life, and improve transportation safety in U.S. communities, states, and the nation as a whole. AASHTO is now in its second century of service to state departments of transportation and their highly skilled employees.

With teams of secondary school students flocking to Park City, UT, to compete in the final round of the 2019 American Association of State Highway and Transportation Officials National Bridge Challenge competition – an event that is part of the organization’s annual spring meeting – the Utah Department of Transportation engaged in a “future workforce recruiting” effort.

On May 20, the day before the bridge competition finals, the Utah DOT organized a tour of its Traffic Operations Center in Salt Lake City, busing the students, their parents, and teachers to the facility for a day-long tour, complete with a buffet lunch.

The tour included a detailed overview of the TOC’s traffic camera control room and its weather center, where up 12 meteorologists work to analyze statewide weather patterns that could impact roadway conditions.

The students also visited with one of Utah DOT’s incident management teams parked in front of the building and attended presentations on structural engineering, traffic signal design and development, drone operation, and autonomous vehicles.

“You can’t stop learning in transportation,” emphasized Blaine Leonard, Utah DOT’s technology and innovation engineer, during his presentation to the students.

Leonard – a key architect of the agency’s “first-in-the-nation” connected and autonomous vehicle or CAV system that uses Designated Short Range Communications or DSRC radios to help Utah Transit Authority buses “talk” to traffic signals so they arrive at their stops on time – stressed that “everything I work with now in transportation was invented after I graduated from college. And the day may come when we potentially won’t need to drive. And you – and your children – will be at the forefront of that.”

Matt Dunn, assistant district engineer of maintenance with the Mississippi Department of Transportation – who served as the announcer for the event – noted that all of the students participating in the competition represented “the future” of the transportation industry.

“We need young minds like theirs to think outside the box and help strengthen our transportation system,” he explained. “We need young people to be interested in transportation and pursue these jobs so they can provide the future workforce for the state DOTs. And its events like these are what attracts middle and high school students to the field of transportation engineering.”

“The students of the future presenting here are unbelievable,” added Carlos Braceras, Utah DOT’s executive director and AASHTO’s 2018-2019 president, during the event. “We hope to help them design their future through such competitions, for we never have enough engineers in transportation.”

Read the full article on the AASHTO Journal

New Flyer of America Inc. (“New Flyer”), a subsidiary of NFI Group Inc. (“NFI”), has entered into a partnership with Robotic Research, LLC (“Robotic Research”) to advance autonomous bus technology through developing and deploying advanced driver-assistance systems (“ADAS”) in heavy-duty transit bus applications.

New Flyer invested over two years assessing world-leading technology providers for sophisticated autonomous vehicle development. New Flyer ultimately selected Robotic Research based on the company’s proven, industry-leading, artificial intelligence-based technology, coupled with its extensive experience delivering successful Level 5 autonomous vehicle applications for customers within the defense and intelligence community, including the U.S. Department of Defense.

“New Flyer has a proud history of leading innovation, industry firsts, and technology advancement in public transportation,” said Chris Stoddart, president, New Flyer. “Our ADAS vision supports the mobility needs of all Americans relying on public transit for safe and reliable transportation every day. Partnering with Robotic Research furthers our commitment to utilize the best expertise and technology available, while reaffirming our responsibility to work with regulators and stakeholders on standards and test protocols that integrate automated vehicles safely into the existing transportation system.”

The partnership between New Flyer and Robotic Research will pursue development of an Xcelsior CHARGE™ battery-electric bus equipped with Society of Automotive Engineers (“SAE”) Standard J3016 Level 4 ADAS technology. SAE J3016 Level 4 is defined as high automation where the vehicle performs all driving tasks autonomously while actively monitoring the driving environment. The technology will be tested at Robotic Research facilities in late 2019, with closed course operation anticipated for 2020. To simulate realistic public transit applications, a trained onboard safety attendant will be utilized for evaluation and demonstration.

“We are extremely excited to be partnering with New Flyer to help usher in a new future for public transportation that offers greater safety for the public and reduced carbon emissions for our environment,” said Edward Mottern, vice president of Robotic Research. “’New Flyer’s clear commitment to investing in both of these outcomes by harnessing the power of the latest technologies available, together with their leadership in public transportation, make them an outstanding partner of choice.”

In March 2019, New Flyer was invited by U.S. Secretary of Transportation (“USDOT”) Elaine Chao to participate alongside transportation industry leaders in critical discussions regarding automation adoption and workforce development, in coordination with the U.S. Department of Labor, U.S. Department of Commerce, and U.S. Department of Health and Human Services.

New Flyer remains focused on supporting industry dialogue, workforce development and advancement toward technology standards that deliver safe, clean, sustainable, connected mobility options to transit agencies, operators, passengers and communities across North America.

Read the whole article at Mass Transit Magazine!

Women In Trucking Association (WIT) today announced Judy R. McReynolds, chairman, president and chief executive officer of ArcBest, as the winner of the fifth annual Women In Trucking Association’s Distinguished Woman in Logistics Award (DWLA).

McReynolds has been in the logistics and transportation industry for 28 years, including 21 at ArcBest. In 2010, she was named to the position of president and CEO. This was during a time when the industry and economy were recovering from the Great Recession. She took the company from a net loss of $127.5 million in 2009 to reporting an adjusted net income of $103 million as of year-end 2018. During her tenure, ArcBest revenue has increased more than 110% and employment has increased 26%. In 2016, McReynolds was elected as Chairman of the Board of ArcBest Corporation.

“Early on in my career, I decided I wasn’t going to make gender an issue or allow other people to do so. When I was named president and CEO in 2010, I was one of very few women in that role in the logistics industry. Our industry traditionally has a lot of male representation, although there is clearly a recent trend toward more female representation,” said McReynolds. “At ArcBest, we believe in promoting the best person for every role. As long as companies are focused on putting the best people in leadership, more of our industry’s leaders will be women.”

Sponsored by the Transportation Intermediaries Association (TIA) and Truckstop.com, the award is intended to “promote the achievements of women employed in the North American transportation industry,” according to a WIT press release.

The other finalists for 2019 were: Lindsey Graves, Sunset Transportation; Michelle Halkerston, Hassett Express; Judy McReynolds, ArcBest; Sarah Ruffcorn, Trinity Logistics; and Erin Van Zeeland, Schneider. According to WIT, finalists were selected from an immense group of high-performing women representing third-party logistics, supply chain management and related functional disciplines.

Members of the judging panel include: Stephanie S. Ivey, Director of Intermodal Freight Transportation Institute, Southeast Transportation Workforce Center, and Associate Professor in the Department of Civil Engineering at the University of Memphis; Nancy O’Liddy, Chief of Staff at TIA; Brent Hutto, Chief Relationship Officer at Truckstop.com; and Ellen Voie, President and CEO of WIT.

Read more at
https://www.womenintrucking.org/arcbest-ceo-wins-women-in-trucking-association-s-2019-distinguished-woman-in-logistics-award and
https://www.freightwaves.com/news/logistics/women-in-trucking-names-finalists-distinguished-woman-logistics-2019

Check out the programs and people who have recently been highlighted by the Northeast Transportation Workforce Center!

	Aviation Explorer Post Toddy Thomas Middle School from Fortuna, California won the 2018 Garrett Morgan Sustainable Transportation Competition with their piezoelectric project titled “Small Steps, Big Difference.” Sponsored by the Mineta Transportation Institute, the Garrett Morgan Competition fosters student interest in transportation-related careers. Using the MTI Teacher’s Guide, and guided by their sponsor, Caltrans District 1, Toddy Thomas presented a project that would harness the energy of the human step to power their school bus.
	Aviation Explorer Post On April 18th, a new Aviation Explorer Post was started at Morristown Airport. The goal of the post is to help young men and women, ages 14-20, learn about careers in aviation. At the first meeting, the Explorers toured the airport and discussed which careers the post will focus on at future meetings. Pilot, air traffic controller, maintenance, and design are some of the areas that will be covered by active professionals. The post is chartered to DM Airports Ltd., and plans to meet on the first and third Wednesday of each month. New Explorers are welcome and can register at https://tinyurl.com/aviationexploring.
	More women leaders needed for Transportation Projects Women leaders make a difference. Minority leaders make a difference. Small business leaders make a difference. Our transportation system touches everyone in our diverse population, so it’s critical to gain input, perspectives and talent from all parts of our community. Better representation in the leadership ranks will help ensure major infrastructure projects are designed and built to meet the wide-ranging needs of our entire community. Inclusive leadership won’t happen by accident; luckily, there are people and companies working to make it a reality.
	AutoCare Association Participates in Workforce Conference Bill Hanvey, president and CEO of the Auto Care Association, recently participated in the National Association of Workforce Boards’ “The Forum 2018” annual conference where he and other representatives from the nation’s largest employment sectors met to discuss solutions for finding and retaining qualified employees.
	St. Johnsbury Academy Students Learn Trades Right On Campus Unlike most programs in the state, Career and Technical Education at St. Johnsbury Academy is integrated into the larger academic school. As a result, 80 percent of the full student body takes at least one CTE course during their academic career, and two-thirds of the students who focus their time in CTE go on to secondary education in their trade field or employment in that field. In this program you’ll hear from five students and two teachers in the CTE program at the Academy. They are kids who love to “work with their hands” and “learn by doing,” hoping to graduate from high school with employable skills.
	NJ Strives to Stay Ahead in Transportation, Logistics, and Distribution New Jersey’s business and government leaders recognize the value in the state becoming a major center of distribution and logistics, so they are looking for its education system to help New Jersey remain a step ahead. Business leaders say they have plenty of jobs available in this sector and want colleges to evolve, so well-trained workers are available here in the Garden State well into the future.
	Electrify Pennsylvania Transportation System The Pennsylvania Department of Environmental Protection soon will begin recommending projects to receive funding from the state’s settlement allocation (nearly $120 million) to help right this wrong and offset the vehicles’ additional pollution. State leaders should select projects that achieve long-term emissions reductions and help focus our transportation sector on building infrastructure for clean electric vehicles.
	UMES Summer Transportation Institution Pushes to Stimulate Interest in STEM Career Middle schoolers participated in the Summer Transportation Institution at UMES during June 19th to July 7th, 2017. This program provides awareness and hopes to stimulate interest towards transportation and STEM-related careers.  Students are able to explore these fields through field trips and hands on activities.
	3 Reasons to Hire a Hero As thousands of American employers know, hiring veterans is a smart move. There are more than 7 million veterans in the U.S. labor force, meaning they’re either employed or actively looking for work. If you’re curious about working with veterans, here are three great reasons to hire one:
	Forget Autonomous Cars; Autonomous Ships are Already Here The Women In Trucking Association (WIT) is proud to announce that Insights Success magazine has named Ellen Voie, its president and CEO, as one of the “30 Most Empowering Women in Business.” Voie founded WIT in 2007 to promote the employment of women in the trucking industry, remove obstacles that might discourage women from considering a career in transportation, and celebrate the successes of association members. WIT has grown dramatically over the past decade and now exceeds 4,500 members.
	Women In Trucking Association CEO Named One of the “30 Most Inspirational Leaders in Business” The Women In Trucking Association (WIT) is proud to announce that Insights Success magazine has named Ellen Voie, its president and CEO, as one of the “30 Most Empowering Women in Business.” Voie founded WIT in 2007 to promote the employment of women in the trucking industry, remove obstacles that might discourage women from considering a career in transportation, and celebrate the successes of association members. WIT has grown dramatically over the past decade and now exceeds 4,500 members.
	Container shipping takes on digital initiatives “Maersk’s partnership with IBM, announced in March, to develop blockchain solutions for freight is one example of potential mutual benefit. According to one estimate, shippers spend twice as much on shipping processes, including documentation, as they do on actual freight movement.”
	Transportation Technology Wises Up Self-driving trucks, intelligent highways and freight-hauling apps are changing the way goods can be transported and delivered. Semi-autonomous vehicle technologies also offer a potential solution to the shortage of truck drivers,  with many drivers having recently retired from the industry. These advanced technologies may actually extend the careers of aging drivers and attract even more candidates to the industry, including women.
	12 Stats About Working Women This Women’s History Month, we’re taking a look at women’s contributions to the U.S. labor force.  Here are some noteworthy statistics we’ve rounded up!
	Graduate Student Internship in Division of Capital Investment Planning & Development The NJDOT Bureau of Research has issued this posting on behalf of the division of Capital Investment Planning & Development. The CIPD requires the assistance in the identification, preparation, and submission of project modifications or amendments to the STIP in accordance with the MOU for TIP/STOP changes between the three MPOs, NJ Transit, and NJDOT, fully executed October 2012.
	Why Apprenticeships Are Taking Off For the last decade, the Manpower Group, a human resources consultancy, has tracked the skills gap. It found that employers across the globe are facing the most acute talent shortage since the recession in 2007. Of the more than 42,000 employers surveyed, 40 percent said they are experiencing difficulty filling roles.
	Operating Engineers Training Programs Over the years, IUOE local unions throughout the U. S. and Canada have developed and implemented comprehensive training programs that are widely recognized as the best in a number of industries. Our aim has been and continues to be to provide highly skilled, safe, and productive heavy equipment operators and stationary/facilities engineers to the construction, pipeline, stationary and environmental industries.

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